Shipping & Order Handling
Shipping availability, methods, and charges depend on the destination, catalog item, quantity, and current fulfillment options. Contact BioVector before ordering when an institution requires specific receiving documents or procurement terms.
Research-account and order review
Orders may be reviewed for research-use acknowledgement, account information, inventory, destination, or documentation needs before fulfillment. An order confirmation does not change the research-use-only status of any material.
Lead times
Contact info@biovector-research.com for current lead-time information, especially for bulk, recurring, or custom sourcing inquiries. Do not rely on a general estimate as a guaranteed delivery date.
Delivery issues
Report a missing, damaged, or incorrect shipment promptly with the order number and objective package details. Preserve the packaging and label information while support reviews the issue.
International and institutional requirements
The purchaser is responsible for identifying destination-specific institutional, import, and procurement requirements before ordering. BioVector does not represent that every material can be shipped to every destination.
Review the Terms, Refund, and RUO Policy before purchase.
